It's an upscale chain. Expect good food, a solid selection of great beer, including the hand pumped English drafts. You won't leave upset. ..
The service was extremely slow throughout the whole meal. I was out of my drink for 15 minutes and no one asked if I wanted another drink at any point. No one asked how our appetizers or drinks were.
Went at 7:30 on a Wednesday night. Lots of people at bar, but dining area was dead. No hostess in sight when we walked in; after several minutes a patron at the bar noticed us and called to a waitress out of our line of sight to seat us. Once seated, another waited too our sink and appetizer orders. We never saw her again for 10 or 15 minutes. Eventually left cash on the table to cover app and drinks and walked out.
When the check came it took another 15 minutes just for her to come take our card.
We wanted to love this place so badly, but the service and getting our dinners in a to go container were just unacceptable. $72 wasted
“My fiancé and I just left your restaurant as first time guests, and unfortunately we are very disappointed.
Met co-workers for appetizers and drinks. Food was okay drinks a little pricey. Bar was busy and noisy but bartenders where friendly and available when needed.
Trendy restaurant with English style food. Emphasis on bar culture. Extremely noisy. Decent food. Good service
And to top it all off, our dinner meals came in a TO GO CONTAINER when WE NEVER ASKED FOR OUR MEALS TO GO. I have never ever had that happen before. It was pretty rediculous. Because the service was extremely slow already, we decided to just say forget it and take our dinner 35 minutes home and eat it partially warm instead of having to wait another 20 minutes for them to plate our food.
I emailed the restaurant when we left Wednesday evening and still have not gotten a reply.
British Beer Company is a US Restaurant based in Danvers, Massachusetts. British Beer Company is located at 29 Andover St, Danvers, MA 01923, USA.
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